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Jack calls in reinforcements to measure Twitter’s toxicity

Jack calls in reinforcements to measure Twitter’s toxicity

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Twitter’s CEO has officially waved the white flag and called for outside help fixing the site’s toxicity. Specifically, he’s asked for help defining a metric of “conversational health” on Twitter. While it’s good to see Twitter attempt to find a system for controlling the behavior of its users, human beings are too complicated to be algorithmically guided into playing nice. It’s no secret that Twitter has, in recent months, been forced to face its epidemic of negativity, from Russian bots to the spread of fake news. Obviously, now’s the time for contrition and public vows to fix its business. CEO…

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