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Murdered Insurance CEO Had Deployed an AI to Automatically Deny Benefits for Sick People

Murdered Insurance CEO Had Deployed an AI to Automatically Deny Benefits for Sick People

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Just over a year before United Healthcare CEO Brian Thompson was murdered in cold blood in Midtown Manhattan, a lawsuit filed against his firm revealed just how draconian its claims-denying had become. Last November, the estates of two former UHC patients filed suit in Minnesota alleging that the insurer used an AI algorithm to deny and override claims to elderly patients that had been approved by their doctors. The algorithm in question, known as nH Predict, has a reported 90 percent error rate — and according to the families of the two deceased men who filed the suit, UHC knew […]