Photographers
Customer Service: Your Chance to be a Leader
Skip Cohen University“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.”Zig Ziglar by Skip CohenIt's the first Marketing Monday post of the new year, and while typically my posts are more photo-centric, today's applies to EVERY business, not just professional photographers.This is the time of year when many of you are still working to resolve customer servic [...]