Photographers
Great Service: A Key to Building Brand Loyalty
Skip Cohen UniversityCustomer service isn’t a chore; it’s an opportunity to build brand loyalty.Shep Hyken Catching up to Shep in 2019 by Skip CohenIt's Hump Day and a perfect time to share one of my favorite quotes, which is also by one of my favorite people in the world of Customer Service, Shep Hyken.Shep and I met online many years ago when I shared one of his quotes on Twitter. I was so accustomed to sharing legendary quotes from deceased individuals that I was surprised when Shep acknowledg [...]
