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Stop Helping Your Competitors!
Skip Cohen University“Your customers won’t love you if you give bad service, your competitors will.” Kate Zabiskie by Skip CohenSo many of you could do a better job when it comes to Customer Service basics. That quote above says it all; stop helping your competitors!It's Marketing Monday, and after a recent battle with an online sales company, the importance of Customer Service is fresh on my mind. The only silver lining is that each bad experience I have, becomes the foundation [...]
